Refund & Cancellation

We want you here because the membership is worth it — never because you are stuck.

Cancel anytime

You can cancel your membership at any time, in one click, from your billing portal. There is no phone call, no retention gauntlet, and no “are you sure” maze.

What happens after you cancel

When you cancel, your membership stays active until the end of the period you have already paid for. You will not be billed again, and you keep full access — including the Live Record and community — until that date.

The 60-Day Risk Reset guarantee (coming soon — not yet active)

During prelaunch the Risk Reset is not yet in force. The guarantee is tied to completing coursework, and we will not sell a guarantee against a curriculum that has not been published. It activates on the day the Throughline Method curriculum launches. For founding (prelaunch) members, the 60-day window starts on that launch day — not on your signup date — so joining early never costs you the guarantee. Until then, cancellation (above) is always one click.

Once active, the guarantee is simple: do the work, and if it doesn’t change how you trade, you don’t pay for it. Specifically, if within the 60-day window you (1) complete the Survive (risk-management) track of the curriculum and (2) put in at least 30 hours of learning inside the membership, and you can honestly say your risk management hasn’t changed, email support@throughline.trade within those 60 days and we will refund your membership payments in full. One email is all it takes — no forms, no fight.

The fine print, kept honest: for members who join after the curriculum launches, the 60 days run from the first successful payment; the commitment conditions exist because the guarantee is for people who do the work, not for tourists; it applies to your first membership only (one Risk Reset per customer); and it covers your effort and the education — it never covers, insures, or reimburses trading losses, and claiming it does not require you to have traded at all.

Refunds outside the guarantee

Because access is delivered immediately and continuously, monthly payments are otherwise generally non-refundable for periods already used. If you were charged in error, or something genuinely went wrong, contact us and we will make it right. For annual plans, reach out and we will work with you in good faith. Nothing here limits any refund rights you may have under applicable consumer-protection law.

Contact

Need help canceling, want to claim the Risk Reset, or have a billing question? You can cancel yourself anytime from your account, or email support@throughline.trade.